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Technical Support

Senior Customer Service Transformation Consultant

Job in Redmond, King County, Washington, 98052, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-06
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Job Description & How to Apply Below
A leading consulting firm is seeking an expert in customer service transformation to help optimize and innovate client solutions. The role involves evaluating and improving customer service offerings, defining implementation roadmaps, and leading teams to enhance organizational structures and processes. Ideal candidates have over five years of relevant experience, strong analytical and leadership skills, and familiarity with customer service technologies like Salesforce and AI platforms.

This role is located in Redmond, Washington.
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Position Requirements
10+ Years work experience
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