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Enterprise Customer Success Lead Onboarding

Job in Redmond, King County, Washington, 98052, USA
Listing for: SPACE EXPLORATION TECHNOLOGIES CORP
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise Customer Success Lead — Growth & Onboarding

SpaceX in Redmond, WA, is seeking an Enterprise Customer Success Lead to own onboarding, account management, and long-term retention for a portfolio of Starlink enterprise customers. You will drive satisfaction and revenue growth while coordinating with internal teams to ensure contract terms are fulfilled.

The role emphasizes strong communication, problem-solving, and the ability to turn customer feedback into actionable improvements, with occasional travel to customer sites as needed.

As a Enterprise Customer Success Lead — Growth & Onboarding, you will play an important part at SPACE EXPLORATION TECHNOLOGIES CORP in Redmond, WA, United States.

Our group is growing, and we are hiring a Enterprise Customer Success Lead — Growth & Onboarding in Redmond, WA, United States.

This opening is for the Enterprise Customer Success Lead — Growth & Onboarding role at SPACE EXPLORATION TECHNOLOGIES CORP.

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