Applications Dev & Test – Product Designer

Job Description:

Job Title:

Product Designer 3 – Experience Strategy & Design Studio

Location: Remote

Team: Experience Strategy & Design Studio

Job Type: Full-time (Contract)

Are you a strategic thinker with a passion for crafting exceptional customer experiences? Join Microsoft’s Experience Strategy & Design Studio as a Product Designer 3, where strategy, design, and research converge to shape transformative, end-to-end experiences. This spirited team thrives on executive engagement, horizontal collaboration, and a fast-paced, iterative design culture.

What Sets This Team Apart

• Strategic Impact: Focus on large-scale, end-to-end experiences with direct executive engagement
• Collaborative Culture: Horizontal team structure that leads with influence and cultivates partnerships across Microsoft
• Agile Environment: Fast-paced, iterative, and customer-centric design process

• Communicate complex design concepts to inspire alignment around North Star future-state experiences
• Apply prescribed design systems including templates, UI controls, icons, and navigation models
• Deliver design artifacts across varying levels of fidelity (e.g., wireframes, storyboards, journey maps, personas)
• Create compelling visual design documentation to support customer experience from concept to delivery
• Build strategic partnerships to champion customer‑centric, scalable experiences
• Synthesize customer insights and data to uncover deeper systemic issues
• Present holistic solutions across multiple altitudes and stakeholder groups
• Use digital and physical tools to visualize and validate design concepts with stakeholders
• Facilitate open communication through peer reviews and stakeholder engagement
• Leverage diverse research methodologies (interviews, surveys, quantitative/qualitative studies)
• Design and support remote workshops to drive collaborative innovation
• Apply deep expertise in Customer Experience Design and Design Thinking

• Bachelor’s Degree in Industrial Design, Product Design, HCI, or related field AND 5 years of experience in product/service design
• OR Master’s Degree in related field AND 3 years of experience in product/service design
• OR Equivalent experience using design thinking to solve complex problems
• Proficiency in design tools such as Figma, Photoshop, Illustrator, and/or Sketch

• 5 years of experience shipping products or delivering customer‑facing solutions through end‑to‑end design
• Design Thinking Certification from an accredited institution (e.g., IDEO, IBM, Stanford, Luna, Forrester)
• 3 years conducting 1:1 research interviews
• 5 years designing and facilitating live and virtual Design Thinking workshops
• 3 years of domain experience in the technology sector, especially with enterprise (B2B) customers

If you’re ready to influence the future of customer experience at scale, apply now to become part of a team that’s redefining how design drives business impact at Microsoft.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.