Admissions Counselor

Located in Redmond, Washington, Digi Pen Institute of Technology is a private college that offers undergraduate degree programs in Computer Science, Game Design, Digital Audio and Music, and Digital Art and Animation, as well as Master’s degree programs in Computer Science and Digital Art. Digi Pen Institute of Technology has been ranked one of the top 10 game design schools in the country by the Princeton Review for more than a decade.

This full-time position reports to the Assistant Director of Admissions. The position is responsible for guiding prospective students, applicants, and their families through the admission process from initial inquiry through enrollment by providing a holistic, student-centered advising experience. The position is also responsible for outreach and recruitment through campus tours, admissions meetings, fairs, presentations, industry events, etc .

• Develop and maintain professional and meaningful relationships with prospective students, applicants, and their supporters (e.g., families, counselors, teachers) through timely communications via calls, emails, text messages, Discord, and both virtual and in-person events.
• Represent Digi Pen at college fairs, high school events, presentations, and other in-person and virtual recruitment events. Travel for these events typically peaks during the months of October, November, March, and April.
  • Travel for these events is primarily local to western Washington, with regional and national travel assigned to Admissions Counselors by territory in higher-interest, higher-yield areas.
  • Schedule and/or attend college fairs, high school visits, and class presentations when assigned to travel to regional and national admissions territories.
  • Access to a reliable vehicle for travel.
• Represent Digi Pen at industry events of various sizes (PAX West/East, LVLUp Expo, Washington State Gaming Expo, etc.) and assist with execution as needed.
• Lead campus tours and facilitate personalized admissions meetings, based on the individual(s) attending.
• Coordinate and host individual, customized admissions experiences such as Student Shadows, Art Feedback Sessions, and one-on-one in-person and virtual meetings.
• Assist in the execution of on-campus admissions events, such as Preview Days, Admitted Dragon Days, group tours, and other special events for prospective students, applicants, admitted students, and their supporters.
• Assist with the hosting and facilitating of online admissions events, such as Online Information Sessions, Online Admitted Dragon Days, and other special events for prospective students, applicants, admitted students, and their supporters.

• Manage a caseload of applicants, primarily within assigned territories. Develop knowledge of assigned territory, including market and applicant trends and key stakeholders, to better serve applicants.
• Support applicants throughout the enrollment funnel, from inquiry to enrollment, and maintain regular communication and follow-up with applicants and key stakeholders to nurture positive professional relationships.
• Process admissions applications and required materials, ensuring integrity and confidentiality throughout.
• Collaborate with faculty and staff across campus to provide a smooth admissions process.
• May be responsible for an international student caseload, which includes communication with international applicants and processing international documentation.

• Maintain and update lead (prospective student), institutional contacts (counselors, scheduling contacts, etc.), and applicant records in the college’s CRM…