Network Engineer; Starlink Community Gateway

Network Engineer (Starlink Community Gateway)

Redmond, WA

Space

X was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today Space

X is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

NETWORK ENGINEER (STARLINK COMMUNITY GATEWAY)

Starlink Community Gateway delivers 10 Gbps via Dedicated Internet Access or IP Transit to the most remote places on Earth. See more at  As a network engineer on the Starlink Community Gateway team you will define, build, and deploy key product features and capabilities that unlock new use cases and advance global connectivity. To succeed in this role, you must be a technically excellent first‑principles problem solver, a self‑starter, and have a passion for making things work in high‑impact situations.

• Work directly with the Community Gateway hardware and customers to improve performance, reliability, and resolve technical issues when they arise
• Provide sales teams with pre‑sales support, acting as the technical subject‑matter expert and engineering representative for Community Gateways in customer interactions and proposal review
• Develop processes and guides to streamline customer integration with the Starlink network and equipment
• Collaborate with hardware, software, network, and business operations teams to define and implement product requirements and capabilities that address Community Gateway customer needs
• Directly support activation of new installations from initial connectivity through customer integration and scaling
• Travel to customer sites to support installation, troubleshooting, and integration of Community Gateway systems

• Bachelor's degree in an engineering or STEM discipline; OR 2+ years of professional networking experience in lieu of a degree
• 1+ years of networking experience deploying enterprise network solutions and/or cloud & web‑scale networks
• Professional experience with the deployment of networking hardware (Routers, Modems, Switches, Firewalls, etc.)

• Background in network engineering and deploying network technologies in customer environments
• Understanding of core networking concepts from layer 1 through layer 3 and network protocols such as IPv4, IPv6, DHCP, NAT, NTP, IPsec VPN, etc.
• Knowledge of routing technologies (MPLS, SD‑WAN, SATCOM, etc.) and WAN architectures
• Understanding of backhaul, cloud, and ISP networking technologies such as dedicated interconnects, peering, BGP, etc.
• Ability to perform network troubleshooting, including analyzing customer network captures and Starlink hardware telemetry to root‑cause integration issues
• Ability to identify technical improvements in support of a mission and coordinate an interdisciplinary team to deliver
• Experience in software engineering or experience directly working with software engineering teams
• Experience at an early‑stage technology startup or program that scaled rapidly

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts
• Must be willing to travel to other Space
  
  X offices, vendors, partners, and customers as necessary

• Pay range: Network Engineer/Level I: $122,500 – $145,000 per year;
  Network Engineer/Level II: $140,000 – $170,000 per year.
• Base salary is just one part of your total rewards package. You may also be eligible for long‑term incentives, company stock, stock options, or long‑term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
• Comprehensive medical, vision, and dental coverage; 401(k) retirement plan; short‑ and long‑term disability insurance; life insurance; paid parental leave; various other discounts and perks.
• Paid vacation: 3 weeks; paid holidays: 10 + per year; sick leave: 5 days per year.

Space

X is an Equal Opportunity Employer; employment with Space

X is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of Space

X’s affirmative action plan or requiring reasonable accommodation should contact

To conform to U.S. Government export regulations, the applicant must be a U.S. citizen, lawful permanent resident (green card holder), or otherwise meet the specified criteria, and must obtain the required authorizations from the U.S. Department of State.