Manager Information Technology Radio​/Voice

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE's IT Infrastructure team is looking for qualified candidates to fill an open Manager Information Technology Radio/Voice position!

Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

• Plans, organizes, and directs IT operations under senior management guidance.
• Leads IT teams, including engineers, union technicians and contractors, ensuring performance, hiring, and compensation decisions.
• Provides leadership in career development, performance evaluations, coaching, technical guidance, recruitment (hire/fire), and budget management.
• Executes organizational strategies and objectives through effective resource management.
• Builds a collaborative team environment via clear communication, goal setting, and prioritization.
• Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.
• Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.
• This job is considered "safety sensitive" as defined in RCW 49.44.240 and is subject to pre-employment drug screening that includes screening for the presence of marijuana and marijuana metabolites.

• Partners with Engineering to Direct the format and structure of job packages, ensuring alignment between engineers, analysts, and represented employees.
• Owns relationships with Operations, Generation, Facilities, Engineering, Project Management, and Corporate Security to coordinate Telecom voice and radio initiatives.
• Collaborates on project planning, design, and engineering, while leading construction and maintenance of telecommunications systems supporting IT, Operations, Fleet, Facilities, Generation, and gas storage.
• Partners in short- and long-term strategic planning for telecommunications technologies and services; develops and maintains hardware/software standards and work practices for construction and maintenance.
• Manages priorities for resource allocation for Telecom projects; works within established budgets, monitors performance, and adjusts to business changes.
• Validates telecom system performance, ensures compliance with architectural standards, safety regulations, and PSE methodologies; sets service level targets and directs optimization, maintenance, and capacity planning.
• Assesses customer requirements, recommends solutions, and advises on technology purchases; applies domain expertise to resolve integration and compatibility issues.
• Manages represented and non-represented employees, contractors, and consultants; provides direction, coaching, and ensures adherence to union agreements and corporate expectations.
• Works closely with business partners to identify opportunities for technology-driven process improvements and strategic initiatives.
• Establishes technical, functional, and support procedures; maintains documentation for systems, configurations, and standards.
• Performs additional responsibilities as assigned to support organizational goals.

• Bachelor's degree in Computer Science, Engineering or related discipline, or equivalent combination of education and/or work experience.
• Proven knowledge of information technologies and methodologies related to assigned IT segment or area.
• 7 years experience managing or leading teams (some could include consulting) in strategic planning, development, implementation, and maintenance of IT system, application, infrastructure service or other technology areas. With experience in management demonstrating:
• 5 years telecommunications experience in one or more of the following areas: SCADA, RF systems (mobile radio, microwave, MAS, etc.), network transport, fiber optics, telephony, other telecom area.
• Experience managing…