Sr Quality Engineering Manager, Leo Customer Terminals

Position: Sr Quality Engineering Manager, Amazon Leo Customer Terminals
This job is with Amazon, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION:

Amazon LEO is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

We're seeking an exceptional Quality Engineering Leader who will drive innovation and excellence in aviation terminal production. In this pivotal role, you'll be the strategic architect of quality management, solving complex technical challenges and ensuring manufacturing precision that meets the highest aviation standards. You will be directly responsible for the production process development, introduction, & production of the aircraft unit, phased array based antenna that closes the link to carry aircraft data to and from a Leo satellite.

You may also be responsible for quality control for the aircraft certification of structural changes and additions needed to install the antenna system that must be approved by the certifying authority (FAA/EASA) commonly referred to as the Supplemental Type Certificate (STC).

Key job responsibilities

• Orchestrate comprehensive quality management system processes for aviation terminal production

• Lead and mentor quality inspection teams to implement proactive quality assurance strategies

• Develop and implement advanced quality control methodologies

• Guide continuous improvement initiatives using statistical process control techniques

• Facilitate root cause investigations and corrective action implementations in coordination with the respective engineering teams

• Manage complex quality containment activities

• Support operations through strategic problem-solving and technical leadership

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life
Your day will be a dynamic blend of technical problem-solving, cross-functional collaboration, and strategic quality improvement. You'll navigate between design, operations, and engineering teams, translating complex technical requirements into streamlined manufacturing processes. Expect to leverage your expertise in creating robust quality systems that transform potential challenges into opportunities for continuous improvement.

About the team
Our Leo Customer Terminal Engineering team is committed to pushing the boundaries of aviation manufacturing excellence. We're a collaborative group of innovative engineers and technical program manager professionals dedicated to delivering exceptional technical solutions. By joining us, you'll contribute to advanced projects that directly impact aviation infrastructure and technological advancement. We value transparent communication, empathetic collaboration, and the ability to balance complex trade-offs between quality, cost, and schedule.

BASIC QUALIFICATIONS:

- Bachelor's degree in engineering, computer science or equivalent
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Experience in managing and troublshooting network, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience in technical support

PREFERRED QUALIFICATIONS:

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Master's degree in Engineering (any domain)

- Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python
- 4+ years of hardware development, test lab, space/aerospace maintenance or hands-on engineering environment…