Project Engineer, Systems Engineer

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Full Time Regular US

For over 40 years, Zetron (a Codan Company) has delivered interoperable end-to-end command and control systems across multiple industries and international markets. With over 40,000 console positions, hundreds of established partners and value-added resellers, and coverage in more than 100 countries, we are an established global leader in connecting communications centers with field operations, personnel, and constituents.

Zetron has more than 400 employees worldwide, including additions to its development, services, sales, support, and back-office teams. Zetron is headquartered in Redmond, Washington (USA), with operations throughout the United States, Canada, the United Kingdom, and Australia to serve its growing global customer base in more than 80 countries around the world.

Project Engineers serve as a primary source of technical expertise throughout the project lifecycle. They assist sales teams in assessing potential solutions, prepare detailed product specifications for customer applications, and help ensure each solution performs according to agreed-upon requirements. The role provides technical expertise through sales presentations, product demonstrations, system integration, installation, testing, commissioning, maintenance, and customer training.

Project Engineers work collaboratively with Project Management, Sales, Engineering, Manufacturing, Support, external partners, and customer technical teams. They are accountable for the technical quality and timely completion of assigned work, including resolving implementation issues and escalating significant risks, requirement gaps, or design deviations when needed.

• Applied knowledge in one or more relevant technical areas, such as Windows or Linux operating systems, analog or digital two-way radio, SIP/VoIP telephony, Layer 2/3 TCP/IP networking, dispatch systems, or enterprise call-taking applications.
• Demonstrated ability to configure, integrate, test, and troubleshoot systems containing multiple interconnected hardware, software, and network components.
• Ability to analyze technical issues methodically, identify dependencies and downstream impacts, determine root causes, and develop practical solutions within established designs and standards.
• Ability to interpret customer requirements, system specifications, network diagrams, engineering drawings, bills of materials, test procedures, and other relevant technical or contractual documentation.
• Ability to produce clear, accurate, and complete technical documentation and maintain configuration, testing, fault, and quality records throughout the implementation lifecycle.
• Effective written and verbal communication skills, including the ability to explain technical information to different audiences, contribute constructively to customer discussions, and deliver technical training.
• Ability to organize and complete assigned work with limited day-to-day direction, manage changing priorities, meet commitments, and promptly elevate risks or decisions outside the position's authority.
• Must possess and maintain a valid driver’s licence, be able to satisfy customer-site security or background-screening requirements, and be willing and able to travel overnight and internationally as required.

• Experience with critical communication systems, including RF fundamentals, land mobile radio, dispatch, telephony, IP network protocols, and call-taking systems for public safety, first responders, or similar applications.
• Relevant certifications or licenses such as FCC GROL, HAM radio license, ENP, CCNA Routing and Switching, CCNA Service Provider, CCNA Wireless, Network+, Security+, ITIL Foundations v3, or PMP.
• Knowledge of IP data networking fundamentals.

• Review customer requirements, contractual specifications, pre-sale system designs, and site information to confirm the technical requirements and deliverables for assigned implementations.
• Configure and integrate hardware, software, operating systems, networks, radio, telephony, and related components in accordance with engineering standards and customer requirements.
• Prepare and maintain accurate project engineering documentation, including system configurations, bills of materials,…