Manager-Clinic Practice II

Wage Range: $105,269 - $168,397 per year

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Manages the day-to-day operations and profit and loss of more than one clinic facility, including physicians/staff management, patient scheduling, patient flow, medical records, patient accounting, supply ordering and complaint resolution. Position must meet a minimum of three of the following five criteria:
Managerial oversight of three or more multispecialty clinics;
Two or more separate clinic locations that require travel by vehicle;
Operational supervision with greater than 15 Providers and/or greater than 30 direct reports;
Facility site management which may include offsite building management;
Management of other onsite ancillary services. May have other service lines to include surgical or inpatient services.

• Achieves budgeted expenses and revenue on a monthly and annual basis for each clinic. On an annual basis, develops revenue and expense projections for multiple departments and capital budgets within Evergreen Health guidelines for each clinic.
• Ensures multiple offices and personnel follow Evergreen Health policies. Ensures operation is in regulatory compliance with all governing agencies or bodies (OSHA, J C, Medicare, HIPAA etc.). Responsible for the timeliness, accuracy, and security of patient medical records.
• Responsible for ensuring staff are trained in proper PMSI use and newly implemented EMR processes and procedures.
• Works in collaboration for the development and promotion of a continuous quality improvement culture. Follows through on projects from design through completion, learning and next steps, in conjunction with the medical director(s), department leadership, staff, and others as appropriate.
• Responsible for CQI indicator monitoring, data collection and reporting.
• Teams with physicians to ensure multiple clinics are operating at peak efficiency.
• Coordinates with primary care and other specialty managers to ensure a seamless referral process and maximize system integrity.
• Monitors and when necessary, develops improvement plans to increase patient satisfaction for multiple clinics.
• Provides oversight and initiates strategies and goals to ensure an effective and efficient revenue cycle.
• Monitors labor productivity reports against the targets using the Premier OA system and is accountable for clinic targets and standard key performance indicators set through the annual organizational budget & performance target settings for multiple clinics.
• In coordination with division leadership and Evergreen Health Strategic Priorities, develops growth strategies for multiple specialties and clinics.
• Performs other duties as assigned.

• Bachelor's degree in healthcare administration, business, or clinical area or equivalent combination of education and experience
• 4 years of management experience in a health care setting, preferably in a medical clinic.

• Master's degree (e.g. MBA, MHA)
• Experience managing either multi-dimensional clinics or multiple medical clinics
• Training in Lean or Six Sigma
• Project and change management experience

Choices that care for you and your family

At Evergreen Health, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans 457(b) and 401(a) with employer contribution)
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacation
• Extended Illness Bank/Sick Leave
• Paid holidays
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program
• Free parking
• Commuter benefits
• Cafeteria & Gift Shop Discount

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