Program Manager – Customer Success Strategy

Program Manager – Customer Success Strategy

Our client, a leading organization in the technology and business services sector, is seeking a Program Manager to join their team. As a Program Manager - Customer Success Strategy, you will be part of the strategic operations supporting various project initiatives. The ideal candidate will demonstrate strong leadership, excellent communication skills, and proactive problem‑solving abilities, which will align successfully within the organization.

Program Manager

Remote

18 Month Contract

$58/hour

• Coordinate projects by developing detailed plans to achieve organizational goals and oversee the integration of technical activities.
• Present and explain proposals, reports, and findings to clients and stakeholders effectively.
• Recruit stakeholders, assign tasks, and provide ongoing feedback to ensure project success.
• Analyze technology, resource needs, and market demand to assess project feasibility and strategic alignment.
• Collaborate with management, production, and marketing teams to discuss project specifications and procedures.

• Minimum of 5-7 years of project or strategy experience with a proven track record of strategic thinking.
• Strong problem‑solving skills and the ability to craft executive‑ready narratives.
• Excellent stakeholder management and organizational navigation skills.
• Experience working independently and managing time effectively in a fast‑paced environment.
• Bachelor’s degree in business administration or a related field; PMI or PMP certification preferred.

• Opportunity to work on impactful projects supporting cloud deployment and AI initiatives.
• Chance to be part of a dynamic team that values innovation and strategic thinking.
• Flexible work environment with fully remote engagement within U.S. time zones.
• Potential for contract extension based on performance and project needs.
• Competitive pay rate aligned with industry standards.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!