Program Manager Non Tech

Position: Program Manager Non Tech 3

Overview

Placement Type:
Temporary

Salary: $ Hourly up to $66.88/hr

Start Date:

01.05.2026

Engaging with the implementation and engineering teams

Typical Day in the Role

• Purpose of the Team:
  Drive strategic program leadership for unified monitoring strategy, ensuring governance, optimization, and vendor/stakeholder engagement.
• Key Projects:
  • Splunk deployment and integration
  • Azure monitoring implementation
  • Incident management and documentation/training initiatives
• Typical Task Breakdown & Operating Rhythm:
  • Lead technical program management within enterprise infrastructure environments
  • Collaborate with cross-functional teams for governance and optimization
  • Execute monitoring solutions and deliver quick wins (e.g., Splunk deployment)
  • Engage in stakeholder communication and training sessions

Strategic Program Leadership

• Define and execute a multi-phase Splunk deployment strategy aligned with organizational goals.
• Drive program governance, OKRs, and risk management for global observability initiatives.

Unified Monitoring Strategy

• Partner with Infrastructure - Linux, Scheduler, Storage, ETX and Cloud teams to establish a cohesive monitoring framework for compute, storage, and network layers. In addition, collaborate with other stakeholders to provide visibility into the environment.
• Align observability metrics with SLOs, SLIs, and incident response objectives.

Splunk Deployment & Integration

• Lead the deployment, configuration and integration of Splunk with existing systems, ensuring scalability and compliance.

Cross-Functional Enablement

• Collaborate with engineering and operations to onboard data sources, standardize alerting, and deliver actionable dashboards.
• Champion best practices for proactive monitoring and automated remediation.

Governance & Optimization

• Establish KPIs, retention policies, and compliance standards for observability data.
• Continuously optimize ingestion, indexing, and search performance for cost efficiency.

Vendor & Stakeholder Engagement

• Manage relationships with Splunk and third-party vendors for licensing, support, and roadmap alignment.
• Communicate program progress, risks, and outcomes to executive stakeholders.

Incident Management Support

• Enable observability platforms to accelerate root cause analysis and reduce MTTR through predictive analytics and automation.

Documentation & Training

• Deliver comprehensive documentation and enablement programs for operational teams.

Proven success deploying and managing Splunk (Enterprise or ITSI), Azure Monitoring at scale, Experience with High Performance Environment/ Infrastructure

Qualifications

• 5+ years in technical program management within enterprise infrastructure environments.
• Proven success deploying and managing Splunk (Enterprise or ITSI), Azure Monitoring at scale.
• Strong knowledge of HPC environment, infrastructure components and hybrid cloud architecture.
• Familiarity with observability tools (Prometheus, Grafana, Datadog, Dynatrace).
• Exceptional communication and stakeholder management skills.
• Knowledge of SRE principles and incident management practices.
• Certifications:
  
  PMP, Certified Scrum Master (CSM), Splunk Certified Admin/Architect.

Preferred

• Experience with automation/orchestration (Terraform, Ansible, CI/CD).
• Background in Azure, AWS or GCP integrations.

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