Cloud Support Administrator; Scope Polygraph Security Clearance

Position: Cloud Support Administrator (Full Scope Polygraph) with Security Clearance
Zachary Piper Solutions is seeking a Tech Ops/Cloud Support Administrator to support a critical Security Operations Center in Redmond, WA. The team is seeking a skilled system administrator to provide end-to-end operation support for Azure core and Office
365 platform. Clearance : TS/SCI Full Scope Polygraph

Location:

Redmond, WA

Schedule:

Mid + Evening shift available (Redmond, WA) - 24x7 operational environment This job opens for applications on 12/12/2025. Applications for this job will be accepted for at least 30 days from the posting date Responsibilities of the Tech Ops Administrator:
* Execute documented deployment scripts and procedures.
* Coordinate restoration actions with other teams.
* Support outage restoration actions, adhering to published SLAs or as indicated by procedures.
* Document all investigative and restorative actions in the designated system of record for audit purposes and root cause investigations.
* Apply problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages.
* Update standard operation procedures and technical training guides documentation as needed.
* Manage secure work area operations, including assisting in hardware deployments, physical escort for maintenance, and providing equipment assistance/troubleshooting. Qualifications of the Tech Ops Administrator:
• Must hold an active TS/SCI with FS Poly.
• Excellent customer service skills and focus.
•

Education:

Bachelor's Degree in a related field or equivalent combination of IT training and practical experience.
• IT troubleshooting and end user support; experience with Microsoft O365, Windows Active Directory, and software functions
• Experience administering servers and applications in cloud environment
• Programming/Scripting experience:
Java, Python, Bash, Powershell
• Experience utilizing Remedy or Service Now ticketing systems
• Openness to shift work, as 24/7 support is essential Compensation of the Tech Ops Administrator:
· Compensation: $90,000 - $130,000+
** based on years of experience*
* · Full Benefits;
Cigna Medical, Dental, Vision, 401k, PTO/Holiday, Sick leave as required by law
· Opportunity to get your foot in the door with cyber security
· Long-term stable program /SCI, Polygraph, Full scope, remedy, service

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