Director of Information Technology

Instrumentation for better flow and pressure control

Instruments for eye surgery

We make great products that people love.

At MST we believe in this philosophy. MST's passion is creating exceptional surgical devices and instruments used to restore or improve sight for patients all over the world. It is our relentless pursuit of addressing our customers’ needs that creates a profound customer preference. We strive to equip surgeons with the most innovative tools, enabling them to achieve the best possible outcomes for the patients.

We constantly evolve to meet the distinct clinical needs of ophthalmic surgeons through our dedicated partnership with surgeon-designers, bringing innovation to ophthalmology. Expanding our offerings into excisional goniotomy, we now market micro-instruments used for adult and infantile glaucoma, which improve the health and livelihood of patients by providing a safe and effective surgical intervention.

Company: MST

Function:
Information Technology

Job Type: Regular / Permanent

Role Type:
Full time

Location:

Redmond, Washington

Job Description

Director of Information Technology

Company
:
Micro Surgical Technology

Location: Redmond, WA

Reports to: Chief Financial Officer

Direct Reports: Yes

Company Overview

Founded in 1976 and headquartered in Redmond, Washington, Micro Surgical Technology's passion is creating exceptional surgical devices and instruments used to restore or improve sight for patients all over the world. We develop and manufacture our products on site in Redmond.

MST is part of UK based Halma PLC, a global company whose healthcare division helps provide technologies and solutions that enhance the quality of patients’ lives.

Together, we create a place where we are successful, motivated by our mission and inspire each other. This is where you can do your best work!

Job Summary

The Director of Information Technology (IT) leads IT operations and executes key strategic and operational activities to support business operations, strengthening technology capabilities and ensuring reliable, secure and compliant systems. This role partners with leadership to understand business priorities; implementing technology solutions that align with organizational needs. Responsibilities include managing IT infrastructure, business systems, compliance, security, and support services.

Own and manage core IT operations, including infrastructure and business systems.

Develop and enforce IT policies, ensuring compliance with corporate and regulatory standards.

Maintain secure data management systems and environments.

Manage deployments, software licensing, and endpoint security for company devices.

Support and enhance IT solutions including networking, telephony, ERP, CRM, QMS, and other business applications.

Implement approved IT plans, including hardware and software projects.

Evaluate and manage vendor contracts, providing best-fit solution recommendations.

Act as an escalation point for IT-related issues across all sites and departments. Ensure compliance with cybersecurity standards, including the adoption of best practices, vulnerability management, and security awareness training.

Provide user training and support for hardware and software applications.

Manage internal IT staff or external resources to meet service level targets.

Define ERP lifecycle management processes, including selection, deployment, and optimization.

Implement ERP system int acquired businesses.

Ensure seamless integration of ERP with other business-critical systems.

Manage data migration and system validation to minimize disruptions.

Lead ERP training and adoption strategies across departments.

Ensure compliance with FDA regulations, ISO 13485, or other relevant quality standards.

Validate IT…