Strategic Enterprise CSM - Escalations Leader
Listed on 2026-10-06
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IT/Tech
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Customer Service/HelpDesk
Amazon Web Services, Inc. in Redmond, WA seeks a Principal Customer Solutions Manager to own strategic enterprise cloud engagements, resolve critical escalations, and drive alignment across large cross-functional teams. You will earn customer trust as a trusted advisor in fast-moving situations.
You will develop scalable processes, dashboards, and mechanisms, mentor senior CSMs, and translate complex scenarios into clear, actionable guidance for senior leadership and partners.
Our organisation is growing, and we are hiring a Strategic Enterprise CSM
- Escalations Leader in Redmond, WA, United States.
Are you ready to take on the Strategic Enterprise CSM
- Escalations Leader role at Amazon Web Services (AWS)?
We would love to welcome a new Strategic Enterprise CSM
- Escalations Leader to our organisation in Redmond, WA, United States.
For the Strategic Enterprise CSM
- Escalations Leader position at Amazon Web Services (AWS), we are reviewing applications now.
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