WordPress Production Operations Editorial SME in Redmond

We are looking for an experienced Word Press Production Operations Editorial SME to support enterprise blog publishing editorial operations and self service authoring programs

The ideal candidate should have strong handson experience with Word Press content authoring and publishing workflows along with the ability to work directly with content managers editors producers product teams and engineering teams

This role will help establish a scalable self service publishing model improve editorial processes support authors through office hours and training and serve as the bridge between business users and technical teams

• Provide handson support for Word Press content authoring publishing editing scheduling and page management
• Support blog managers content producers editors and business stakeholders with Word Press publishing questions
• Help establish and operate a self service editorial and publishing model
• Participate in regular office hours and provide guidance to authors and content teams
• Understand existing Word Press implementation templates components plugins workflows permissions and publishing standards
• Troubleshoot authoring and publishing issues and determine whether they require editorial guidance or engineering support
• Work closely with Word Press development SRE QA and platform teams to resolve technical issues
• Document frequently asked questions known issues publishing procedures and best practices
• Create authoring guides SOPs knowledge articles and training materials
• Identify repetitive authoring questions and opportunities for automation or improved self service
• Support content launches campaigns major announcements and high priority publishing activities
• Ensure published content follows established quality accessibility SEO security and governance standards
• Track operational issues recurring challenges and improvement opportunities
• Provide clear status updates and elevate risks or publishing blockers when required

• Strong handson experience with Word Press CMS
• Experience with enterprise content authoring and publishing operations
• Good understanding of Word Press pages posts templates Gutenbergblock editing plugins media management categories tags redirects and publishing workflows
• Experience supporting editorial teams content managers or digital producers
• Ability to troubleshoot publishing and authoring issues independently
• Understanding of web technologies such as HTML CSS URLs redirects caching and basic browser troubleshooting
• Familiarity with Agile delivery and tools such as Azure Dev Ops Jira or similar platforms
• Strong documentation and knowledge management skills
• Excellent verbal and written communication skills
• Ability to work directly with senior stakeholders and explain technical topics in simple terms

• Experience supporting large scale enterprise or global Word Press platforms
• Experience with Microsoft digital platforms or Microsoft technology environments
• Familiarity with Azurehosted Word Press environments
• Understanding of SEO accessibility analytics security and web performance
• Experience building self service publishing or content operations programs
• Exposure to AI assisted content operations workflow automation or Copilotbased solutions

• Strong customer facing and stakeholder management skills
• Comfortable conducting author training and office hours
• Able to work collaboratively with globally distributed engineering and operations teams
• Ability to provide overlap with PST business hours when required
• Proactive ownership of issues from identification through resolution
• Focus on reducing dependency on engineering teams by enabling authors through documentation training and self service

Mandatory Skills :
Wordpress, content authoring

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to , , , (including , , or ), , citizenship status, , , genetic information, protected veteran status, or any other characteristic protected by applicable law. https://(Use the "Apply for this Job" box below)..pdf