Validation Lead: Quality Assurance & Escalation Expert

JOB SUMMARY
Expectations from this role:
1. Work with customer to ensure there are no escalations
2. Coordinate with the team effectively
3. Conduct technical interview for the project requirements
4. Perform validation and root cause analysis
5. Perform escape analysis
6. Isolate/ packetize the failures to correct component
7. Attend customer meeting and communicate effectively on the requirements/ results.
8. Locate the product failures and report it in test repository and bug tracker
9. Learn technology, business domain, system domain individually and as recommended by the project/account
10. Complete the certifications for the role (like ISTQB, UST GAMMA certifications)
11. Ensure the product and validation complies with the defined SLA

Key Responsibilities
Typical performance measures:
Perform defect triaging
Adherence to schedule and timelines
Number of post delivery defects
Number of non-compliance issues
SLA turnaround of production bugs
Define productivity standards for project
Completion of all mandatory training requirements

Performance Areas:
Manage Project:
Manage task deliverables with quality and targeting completion timeframe.
Estimate:
Estimate time, effort, and resource dependence for one's own work and for others' work.
Document:
Create component level / product behaviour documents
Create test reporting templates, BKMs and knowledge sharing documents for team
Status Reporting:
Report status of tasks assigned
Compliance with validation standards and process
Mentoring:
Mentor senior validation engineers by providing on job facilitations
Host classroom training sessions for the junior validation engineers

Required Qualifications
Skill Examples:
Good presentation skills and diplomacy
Should possess good bug advocacy skills
Automation scripting skills
Able to perform severity and priority identification of sightings raised
Ability to estimate effort, time required for own work and for the junior engineers
Ability to perform and evaluate test in the customer or target environment
Work in a team environment
Good written and verbal communication abilities

Good analytical skills
Knowledge Examples:
Able to understand the product lifecycle and deadline
Should possess excellent domain knowledge
Good CPU/ GPU architecture knowledge
Possess very good knowledge of the product

Preferred Qualifications
Certifications
ISTQB, UST GAMMA certifications