Retail Store Manager II

Employee Benefits

• Competitive wages for both full and part time opportunities
• 401K plan with company match after 1 year
• Educational assistance up to $5,250 per calendar year for tuition and other allowable education expenses. Must be working at Fed Ex for 90 continuous days to receive reimbursement.
• Scholarship Program opportunity for Fed Ex Office employees and eligible dependents after 1 year of employment that range from $1,000 to $5,000 per program year.
• Generous paid time off program that includes holiday pay, bereavement time, jury duty, and accrual programs for paid vacation and sick time.
• Sick time accrues 1 hour for every 30 hours worked up to 72 hours.
• Vacation accruals are based on position and years of service. For part‑time, start accruing after 1 year of service at a rate of 3.34 hours for every 173 hours worked. For full‑time, start accruing vacation time immediately based on hours worked to accrue approximately one or two weeks of paid vacation in the first year (based on position) and work your way up to more paid vacation time with tenure.
• 4 premium holidays, 2 non‑premium holidays, and 2 floating holidays.
• Paid parental leave for both moms and dads!
• Adoption Assistance Program
• If you are a regular full‑time employee at Fed Ex, or are a part‑time employee at Fed Ex who has completed 91 days of employment and worked a minimum average of 12 hours per week, you may enroll yourself and your eligible dependents in Fed Ex medical, dental, and/or vision coverage. You may also enroll in the Flexible Spending Accounts (FSA).
• LTD & STD Disability (full‑time employees only), Life Insurance, Commuter, and Voluntary benefits
• Valuable employee discounts on shipping, printing, and access to Perk Spot, which offers discount programs for items such as auto purchases, computer products, mobile phone products, education, and more.
• Free help with career development aspirations / training for all Fed Ex Office employees

As the Store Manager I or II, you will have a hands‑on opportunity to develop supervisory experience and skills while managing the overall operations at a low or lower complexity store. You will learn how to drive success, gain expertise and a clear understanding of the business operations, and create and develop great teams. The Store Manager I and II roles are also required to perform all functions normally performed by a store team member.

Also, as Store Managers you will have an opportunity to own your business in driving sales, modeling Purple Promise service and delivering operational excellence. These foundational experiences will provide the skills needed for a future career managing a store with higher volume and a larger team of direct reports.

• Understand and model Fed Ex Office values to customers and team members
• Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs
• Regularly work with supervisor to take guidance and direction and create solutions for your business, complex customers, host partnerships and commercial sales in the execution of work for our key customers
• Ensure an exceptional store experience that engages and retains customers and team members and supports the Fed Ex brand experience
• Use Fed Ex Office tools and resources to select, train, develop, retain and performance manage your direct reports
• Interact with your supervisor to seek guidance, coaching and direction and elevate issues and questions as needed for the successful running of your business
• Understand and execute all operational and store sales activities to ensure the store exceeds financial and customer experience targets
• Accomplish regular daily job duties including accounts receivable, inventory reports, daily sales recaps and bank deposits
• Take active ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management
• Utilize Quality Improvement tools in order to improve the business, share ideas and continue to innovate
• Be flexible with your schedule – your…