Meeting & Events Sr Manager
Listed on 2026-01-03
-
Management
Program / Project Manager, Operations Manager
Meeting & Events Sr Manager
Job
253735
Posted
26-Dec-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Redmond - Washington - United States of America
About the roleAs a CBRE Events Sr. Manager, you will be responsible for the management of a large team assigned to meetings, events & conference services.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What you’ll doProvide formal supervision to employees. Supervise the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
Serve as primary contact with high-profile clients for meeting & events forecasts and strategies. Troubleshoot and resolve complex client inquiries and raised complaints.
Create a department budget. Approve purchase orders for event supplies as requested by the team.
Implement enhancements for event success. This includes making improvements to processes, procedures, and systems. Review reports to measure productivity and present findings to senior-level management.
Confirm operations and vendors are aligned with location requirements.
Create and supervise department SLAs, KPIs, and benchmarks. Supervise related performance data, identify solutions for gaps, and implement efficiencies.
Apply a broad knowledge of the business, own subject area, and how own field integrates with others to achieve team and departmental objectives.
Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
Identify and solve technical and operational problems of complexity.
Understand and recognize the broader impact across the department.
Improve and change existing methods, processes, and standards within job subject area
Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
Leadership skills to empower the team to achieve broad operational targets with impacts on own job field, multiple job fields, and department.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Extensive organizational skills and an advanced inquisitive approach.
Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skills of our people.
At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Include disclaimers appliable for the role i.e. State Pay Transparency requirements, sponsorship eligibility, COVID 19 etc.
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Meeting…
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