Supervisor System Operations

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE'sElectric Operation steam is looking for qualified candidates to fill anopen
Supervisor System Operations
position!

Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

The Systems Operations Supevisor plays a key role in Puget Sound Energy's business. They will lead and directly supervise our 24/7 system operations team, ensuring internal key customers get timely, accurate restoration and emergency updates when it matters most. They will research and respond to inquiries, and work closely with customers, other departments, and outside agencies to resolve issues quickly and effectively.

This role also plays a key part in collaborative efforts to improve processes and procedures, meet SQIs (Service Quality Index), and drive other key performance indicators and corporate goals forward.

Safety is at the core of everything we do. You'll uphold the safety compliance standards built into PSE's operating and field procedures, while promoting and supporting a culture of total safety across the team.

We hold ourselves to the highest standards-conducting business honestly, ethically, and in line with our core values and Code of Conduct, while ensuring all duties meet regulatory compliance obligations.

All PSE employees are expected to uphold the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities and promote and support a culture of total safety. Additionally, employees need to demonstrate commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. All duties are to be performed in accordance with all regulatory compliance obligations.

This job is considered "safety sensitive" as defined in RCW 49.44.240 and is subject to pre-employment drug screening that includes screening for the presence of marijuana and marijuana metabolites.

• Employee Safety, Development & Team Building - Providing employees with coaching, feedback, and developmental opportunities and building effective teams:
  • Demonstrates a passion for safety. Promotes and supports a culture of total safety including eliminating at-risk behaviors by conducting safety audits and inspections, eliminating hazards and near misses, and attending safety meetings.
  • Sets clear expectations and holds employees accountable for performance as well as safety goals/targets where applicable.
  • Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions. Ensures required training is successfully completed.
  • Challenges and inspires employees to achieve business results.
  • Accountable to ensure employees adhere to legal and operational compliance requirements, as well as safety standards.
  • Conducts and ensures the completion of performance reviews.
  • Provides coaching, direction and leadership support to team members in order to achieve employee, business, customer, and safety results.
• Promotes safe work practices to achieve safety requirements and goals.
• Ensures all work performed is compliant with state and federal regulations, NERC (North American Electric Reliability Corporation) standards, PSE operating standards, field procedures, and applicable collective bargaining agreements.
• Coordinates with EFR (Electric First Response), service providers, and engineers on emergency restoration efforts.
• Establishes and maintains effective work relationships with internal and external clients, including service providers.
• Provides distribution system technical expertise with decision making, issue resolution/problem solving, and work schedules.
• Facilitates the use of the OMS through report generation, problem resolution, and extraction of data.
• Works with internal groups, to determine data needs, and the production of data and system reports.
• Provides daily audits of OMS to ensure data integrity and data clean up.
• Distributes outage and operations reports, including the Daily Vital Signs reports.
• Participates in testing of system enhancements.
• Investigates system logs and operation tools to resolve complex issues.
• Supports the development of system enhancements and process improvements.
• Provides computer and technology assistance to…