Senior Creative Intelligence Manager

Job d:

Location:

United States, Washington, Redmond Salary: USD $106,400 - $203,600 per year

Employment type:

Full-Time Work site: 3 days / week in-office

Role type:
Individual Contributor Travel:
Less than 25%
Profession:
Marketing Discipline:
Integrated Marketing Company:
Microsoft Overview We ’re building a Frontier Marketing organization that learns faster, activates smarter, and delivers measurable business outcomes  accelerate this transformation, we’re seeking a Senior Creative Intelligence Manager to own one defined campaign or learning workstream within our System of Learning (SOL). The role connects creative work to performance and turns repeatable insights into better creative and social marketing decisions.

This hands-on role executes agreed priorities and methods with regular leadership guidance. Partner across Creative, Social, Global Media, Data Science, and Analytics to run learning cycles, analyze creative performance, and translate results into actionable recommendations. Align day-to-day collaborators through evidence and peer collaboration, escalating conflicting priorities and decisions outside the workstream’s remit. The role operates within established strategy and governance and has no people-management responsibilities.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and  alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities Social Media Analytics Expert Bring a specialty in social media analytics to understand how content performs across organic, paid, and creator channels. For assigned campaigns or work streams, analyze engagement, audience behavior, social listening, and creative performance using established measurement frameworks. Translate findings into clear recommendations for content optimization and testing, partnering with social, creative, and media teams to maintain consistent reporting and document actionable learnings.

Run the System of Learning workstream

Run SOL learning cycles for one defined campaign or learning workstream, following agreed priorities and methods with regular leadership guidance. Maintain operating processes, learning cadences, and documentation; apply approved governance and data standards, and identify process improvements for leadership review.

Partner with Global Media, Data Science, and Analytics to connect the assigned campaign’s creative activations with campaign, audience, and performance data. Coordinate day-to-day requirements and dependencies for agreed integrations using established enterprise data systems.

Execute agreed tests and deliver insights

Execute agreed test-and-learn plans within the assigned campaign or learning workstream. Refine hypotheses with leadership and measurement partners, coordinate creative inputs, conduct hands-on analysis, and document results and follow-up. Use agreed measurement frameworks and incorporate audience feedback and test results into learning cycles.

Translate findings into actionable creative and social recommendations within approved priorities and budgets. Explain the evidence and limitations, and propose practical next steps for review. Escalate decisions about the broader learning agenda, investment priorities, and resource trade-offs to leadership.

Maintain playbooks and reusable content

Maintain playbooks, best-practice libraries, and modular…