Service Technician, Refrigeration Repair

Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through  Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance.

Hiring Bonus Ranging from $500-$1500 Depending on Qualifications*
* Join the Sears Home Services team as an In-Home Appliance Service Technician!

Are you looking for a role that offers you an opportunity to be a part of a dynamic, innovative organization? Then, we have the opportunity for you n a long-standing Fortune 500 organization, which has been recognized with awards and recognitions such as (to name a few):

• Sears Holdings has been selected as a Silver winner by the online trade publication Retail Touchpoints for its 2014 Channel Innovation Awards.

• Sears Holdings has been named one of this year’s 25 “Best Places to Work for Recent Grads.”

• Sears Holdings is ranked in the top 100 in the 2013 Best Adoption-Friendly Workplaces by The Dave Thomas Foundation for Adoption.

• Diversity MBA Magazine names two Sears Holdings leaders to its Top 100 Under 50 Diverse Executive & Emerging Leaders 2013 list.

• For the seventh consecutive year, Sears Holdings has been recognized by G.I. Jobs on its Top 100 Military Friendly Employers list. For 2013, the company is ranked at #14.

We are seeking an experienced In-Home Service Technician with a great attitude and the ability to help customers with their in-home repairs. This is an exciting opportunity to join the Sears family! Apply today!

In-Home Appliance Service Technician – Repair Technician – Appliance Maintenance

Benefits

At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the repair technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

For the In-Home Service Technician, we provide the following:

• Service van

• Specialized tools

• Uniforms

• Laptop computer

• Smartphone

• Home dispatched (most locations)

• Industry training

• Various incentive plans

• Career opportunities

As a Residential Refrigeration Repair Technician, you will have the opportunity to repair Refrigerators, Freezers (sealed and non-sealed systems) and Window Air Conditioners in the customers’ homes.

Appliance maintenance responsibilities include:

• Providing timely and quality repairs of customers’ products

• Maintaining high-quality customer service and care

• Promoting and selling additional products and services

• Meeting key performance metrics and/or productivity goals

• Providing knowledgeable and courteous repair service

• Looking for ways to improve business performance and enhance the customer experience

• Communicating benefits of the Value Added Services Process to the customer

• Maintaining truck stock inventory within the prescribed company guidelines and standards

• Following the truck maintenance schedule and keeping a clean, organized truck

In-Home Appliance Service Technician – Repair Technician – Appliance Maintenance

As an In-Home Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

Requirements of the Service Technician role include:

• EPA Type 1 certification or CFC Certification is required (applicants holding a master-level trade/occupational license(s), ie HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs)

• High school diploma or general education degree (GED)

• At least 1 – 2 years of appliance maintenance or repair technician experience, preferred

• Working mechanical knowledge, including the use of tools and test equipment

• Ability to perform accurate repair of customer product

• Must complete all technician training elements within required time frames

• Ability to follow directions and specific process steps to ensure quality workmanship

• Flexibility to work variable and flexible hours, including overtime

• Ability to use a computer for parts inquiries and ordering

• Must possess and maintain a valid state driver’s license

• Must pass pre-employment drug screen and criminal background check

Join the Sears Home Service family!
Apply today!