Principal Software Engineer

** Overview*
* Microsoft brings together passionate innovators to collaborate, imagine what is possible, and build solutions in a cloud- and AI-enabled world.

The  
** Global Skilling Product Team (GSPT)
** develops innovative products and experiences that help customers, partners, sellers, and future generations skill, upskill, and reskill. Our goal is to reach more than 100 million learners through accessible, high-quality learning experiences across Microsoft Learn and other digital platforms.

As a  
** Principal Software Engineer** , you will be a hands-on technical authority responsible for designing and delivering scalable learning and skilling solutions. You will modernize content operations, use AI-assisted capabilities to improve how content is created and distributed, and help make learning available across Microsoft Learn, You Tube, Linked In, Instagram, and other channels. You will translate business needs, workflow constraints, and success criteria into secure, reliable solutions and measurable outcomes.

Working across product, operations, partner, and engineering teams, you will guide solutions from discovery through production adoption using the right combination of Copilot, AI agents, Power Platform, Azure services, and custom software. This individual-contributor role requires influence across organizational boundaries without direct people-management responsibility.

If you thrive in collaborative, agile environments and enjoy solving complex real-world problems, we would like to hear from you.

Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their highly qualified contributions each day. Join us and help shape the future of the world.

** Responsibilities*
* Provide principal-level technical leadership while remaining directly accountable for architecture, code, delivery, and engineering outcomes.

The  
** Principal Software Engineer
** is responsible for the following:

+ Design architectures that connect workflows, data, and enterprise services, including interfaces, data contracts, dependencies, access boundaries, failure handling, and upstream and downstream impacts.

+ Lead the full software lifecycle for skilling platform features: requirements, architecture, application and database design, implementation, testing, deployment, and production support.

+ Write, review, debug, and ship production-quality software, leading critical components and resolving complex issues while balancing delivery speed, performance, extensibility, and maintainability.

+ Select and apply Copilot, AI agents, Power Platform, Azure services, reusable platforms, and custom software based on business value, feasibility, risk, security, maintainability, and total cost of ownership.

+ Partner with product, business, and operations stakeholders to understand end-to-end scenarios, handoffs, exceptions, bottlenecks, constraints, and measurable success criteria.

+ Co-engineer with partner teams and engineering counterparts to align designs, interfaces, dependencies, milestones, acceptance criteria, and support handoffs; resolve disagreements through evidence and influence.

+ Build in security, least-privilege access, privacy, and Responsible AI. Evaluate AI quality and safety, control data access, and provide auditability and human oversight.

+ Establish automated testing, code reviews, CI/CD, infrastructure as code, documentation, and deployment safeguards for repeatable and supportable delivery.

+ Engineer reliable services with telemetry, actionable alerts, diagnostics, recovery procedures,…