Dispatcher, Customer Service/HelpDesk

Job in Redondo Beach, Los Angeles County, California, 90278, USA

Listing for: Ottimo Resources

Full Time position
Listed on 2025-12-14

Job specializations:

Customer Service/HelpDesk
Bilingual
Transportation

Job Responsibilities:

Answering phones professionally and timely

Answering email requests professionally and timely

Providing general customer service

Research of shipments for Corporate/Accounting requests/reports

Communicate charges with accounting when outside vendors are used

Understanding TSA regulations

Develop pickup/delivery routes and maintain contact with drivers throughout the day

Modify daily routes to accommodate the needs of customers

Act as a communication liaison between customers, drivers, sales, and company facilities

Cultivate strong relationships with drivers and customers

Scheduling of residential pickups

Able to work overtime and weekend on-call rotations

Other duties assigned deemed necessary by the Cartage Supervisor

Requirements:

Bilingual (Spanish/English) is a PLUS!

Must have dispatch experience and be familiar with the So Cal area

Multitasker, there are heavy call, email, and workload volumes

OT and flexible schedule

Good customer service skills

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Job Posting Language

Dispatcher, Customer Service​/HelpDesk

Dispatcher, Customer Service/HelpDesk