Medical Secretary - West Treatment Team

Medical Secretary - West Home Treatment Team Band 3

Main area Medical Secretary Grade Band 3 Contract Permanent Hours

• Full time
• Flexible working

Site Longreach House Town Redruth Salary £25,760 - £27,476 Per Annum Salary period Yearly Closing 10/09/2026 23:59

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.

In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

An opportunity has arisen for an enthusiastic, adaptable and well-motivated Medical Secretary to join the Home Treatment Team. The post holder should demonstrate a caring and sensitive approach to their work along with a good sense of humour.

To be part of the Home Treatment and wider Initial Response Service admin team and to ensure high levels of service are provided at all times, across the service, providing service support overall when required.

This is a full-time position working 37.5 hours per week, providing cover across 7 days on a rota system.

• To provide a high quality secretarial service to the medical team.
• To maintain confidentiality at all times and sensitivity when dealing with contentious and complex information.
• Co-ordinate and organise action arising from correspondence and ensure prompt and efficient response, as require, by the Doctors. Co-ordination with other professionals, outside Agencies, legal staff, Trust staff etc
• Responsible for up-to-date maintenance of diaries for the medical team.
• Maintain waiting list to ensure clients are seen within key target times.

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

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