Funeral Service Crew

You'll need a full manual UK driver's licence for this job. Please note all positions within Funeral care can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.,

At the Co-op, you'll be part of something meaningful.

• collect the deceased from a range of locations and scenarios in a professional and empathetic manner
• bear coffins on the day of the funeral and drive funeral vehicles
• maintain the cleanliness of equipment and facilities, including vehicles
• prepare coffins and engrave name plates
• prepare the deceased in our care for viewings and the funeral
• maintain client management applications daily, inputting detailed and timely information to keep records consistently updated
• safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries

a full UK manual driving licence, Our Funeral Service Crew help with the funeral and care for the deceased. You'll work closely with your team to provide a seamless, sensitive service. And you don't need experience - just a full UK driver's licence. We'll give you all the support you need to help build your career with Co-op Funeral care.

• the ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
• good IT skills, with the confidence to use a range of technology devices (e.g computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
• the ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service
• strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to

Our Funeral Arrangers are the first point of contact for clients. They get to know clients’ needs and help them plan their funeral. You'll need empathy and great customer service skills because your clients will look to you for help, support and advice. We'll teach you everything else you need to do the job through our training and support. As a Funeral Director, you'll spend most of your time with families, supporting them through the funeral arrangements.

You'll manage your own time and build strong, trusting relationships. We'll give you all the support and training you need to develop your team and deliver a thoughtful service that works for our clients, and our business. Here, you'll discover job satisfaction you never thought possible. These are management roles. Our Care Logistics Managers focus on the co‑ordination of funerals and the line management of operational teams, making sure all resources are in the right place at the right time.

Funeral Services Managers look after multiple branches, making sure funeral services are consistently delivered to the highest possible standards. Becoming an Embalmer isn't a common career choice, but it is an incredibly rewarding one. Embalmers help preserve and restore deceased people, creating a peaceful and lasting image for their family and friends. It's a highly skilled and technical role, for which you need an official BIE qualification.

If don't hold this qualification, you can enrol on our embalmer apprenticeship. Our apprenticeships are open to everyone. As a Level 2 Funeral Team Member, you'll develop your funeral arranging skills, learning how to deliver them with care and compassion. At Level 3, you can learn how to become a funeral director. Or you can become an embalmer with our Level 5 Embalmer programme, or progress to managerial roles with our degree apprenticeships.

There are all kinds of ways you can progress in this role. Find out more on our apprentice hub.

You don't need any previous experience in the funeral industry as we provide full…