Parts Advisor

Role Overview

We have an exciting opportunity for an organised and customer‑focused individual to join our Redruth branch as a Parts Advisor. The role is integral to branch operations, responsible for timely and efficient parts supply and acting as the main point of contact for all parts queries from customers and within the branch.

• Build and develop relationships with customers, delivering a first‑class service, proactively keeping customers up to date and ensuring customer requirements are met.
• Liaise with suppliers to ensure parts are ordered in line with operational needs.
• Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
• Assist in controlling optimum stock profile for the branch.
• Proactively undertake and oversee stock checks.

Rotating shift pattern:
Monday – Friday Week 1: 07:00 – 15:30, Week 2: 09:30 – 18:00 + 1 in 3 Saturdays (OT).

Salary starting from £26,852 per annum plus an excellent benefits package, including:

• In‑house training provided to support career progression
• 25 days holiday + public holidays which increase with service
• Discounts on major retail outlets, including groceries
• 4× basic salary life insurance
• Eligibility to receive an annual ‘Company Success Payment’