Event Ambassador

Closing date for applications

9am on Monday 13 th July

Real Living Wage £13.45 an hour, with 30% commission on net membership sales

Zero-hour contract

Home (private site venues), Krowji, Redruth

• Uncapped commission
• Charity-branded uniform and kit
• Membership of Cornwall Heritage Trust
• Travel contribution at 0.55p per mile
• 30% Commission on all memberships sold

We are looking for experienced and passionate salespeople to join our team as Event Ambassadors, with the confidence and motivation to inspire people to support Cornwall Heritage Trust.

Our Event Ambassadors mainly work independently at venues (pre-booked by our in-house team) alongside supporting our Events team at larger in-house events (such as our Heritage Festival, Awenek). Venues typically include farmer’s markets, historical sites and shows/events.

If you have fundraising/sales experience, an outgoing personality and an interest in Cornish history, then we would love to hear from you. This is an excellent opportunity to bring your experience to a position where you can contribute directly to a cause that you are passionate about.

• Recruit new members of the Cornwall Heritage Trust, selling merchandise, engaging with attendees, accepting and facilitating donations.
• Attend pre-booked venues/events and set up materials (this can include setting up gazebos and displays, to sharing historic handling objects)
• Complete all relevant paperwork, reports and timesheets in an accurate and timely manner in line with management requirements, including the use of IT.
• Represent Cornwall Heritage Trust in a professional and informed manner at all times, whether engaging with members of the public, venues, Trust staff, volunteers or any other supporters.
• Comply with the General Data Protection Regulation (GDPR) to ensure the privacy of individuals.
• Follow and implement the Institute of Fundraising (IoF) guidelines.
• Relay any feedback received from the public, supporters, or members to the Membership Manager in a timely manner.
• Ensure Health and Safety obligations laid out in the Health and Safety Policy are met across the breadth of office and field/venue-based activity, being aware and adaptable to Risk Assessments.

• The nature of the role will require working weekends (inclusive of Sundays), Bank Holidays, and some evenings.
• Event Ambassadors will need to provide their own means of reaching agreed work sites with all necessary equipment.
• This role does involve a certain amount of heavy lifting- packing for events, setting up gazebos, etc.
• Guaranteed living wage of £13.45, this is not a commission-only job.
• All new starters receive one day of paid induction training at our office and a further two days of paid on-site training at venues.

• Education & Qualifications Minimum GCSE (or equivalent) Grade C or 5 in English and Maths
• Knowledge & Experience Experience in similar role or low-pressure sales role
• An interest in Cornish History
• Experience using basic technology (using EPOS systems, touch-screens and mobile devices)
• Excellent communication skills – written and verbal
• Confidence to approach and build rapport with members of the public
• Personal Qualities Self-motivated and able to work independently
• Quick learner with a positive attitude
• Strong team player
• Flexible and adaptable – willing to try new things
• Other Full UK driving licence and access to a car

• Enthusiastic, flexible and adaptable with excellent communication and organisational.