Seasonal Business Tax Associate

Seasonal Business Tax Associate

Company:
Intuit

At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission‑driven company includes living our values every day and nothing is more important to us than the success of our customers.

You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one of our newest product offerings, Turbo Tax Live Business, while working at the #11 ranked company on Fortune’s 100 Best Companies to Work For.

If you are a highly motivated individual with business tax preparation experience, excellent communication skills and an active, unrestricted credential (CPA/EA/Practicing Attorney), we need you to help our customers complete their taxes using Intuit Turbo Tax Business products.

• Help customers complete their taxes using Intuit Turbo Tax products, providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries.
• Maintain sensitive customer, confidential and/or proprietary business information responsibly.
• Utilize government websites, professional resources, and team expertise to provide accurate answers in everyday language.
• Use Smartlook video communications to interact with customers in a virtual, customer‑facing role.
• Offer supportive customer experiences that instill confidence and empathy.
• Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and return preparation.
• Document customer interactions.
• Meet company key performance metrics and Big Bet Goals.
• Participate in pilot testing, projects, and experience validations as needed.

• Strong business tax preparation experience with at least 3 years recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season.
• Minimum of 2 seasons of personal tax preparation experience, with a minimum of 30 tax returns per tax year.
• Must be available to work a minimum of 20 hours per week, spread across three or more days.
• Bookkeeping experience with books to tax preparation strongly preferred.
• Experience preparing business tax returns for service‑industry customers strongly preferred.
• Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
• Active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Proficiency with technology and solid knowledge of computer operations and software.
• Excellent customer service skills with ability to interact via video and audio tools.
• Excellent verbal and written communication skills.
• Critical thinking, problem solving, research skills, and determination.
• Ability to work in a fast‑paced environment with minimal supervision.
• Internet connection meeting Intuit Security criteria.
• U.S. residency required.

Intuit provides a competitive compensation package with a strong Pay for Performance Rewards Approach. The expected base pay range for this position varies by location:

• Bay Area, California: $31.10 - $35.50
• Southern California: $31.10 - $35.50
• Colorado: $29.60 - $34.10
• Hawaii: $31.10 - $35.50
• Illinois: $29.60 - $34.10
• Maryland: $29.60 - $34.10
• Massachusetts: $31.10 - $35.50
• Minnesota: $26.60 - $33.80
• New Jersey: $31.10 - $35.50
• New York: $31.10 - $35.50
• Ohio: $26.60 - $33.80
• Vermont: $29.60 - $34.10
• Washington: $31.10 - $35.50
• Washington DC: $29.60 - $34.10

Position eligible for cash bonus, equity rewards, and benefits per Intuit plans and programs.

• Seniority level:
  Associate
• Employment type:
  
  Part‑time
• Job function:
  Accounting / Auditing and Finance
• Industry: Software Development