Apprentice or Express Technician

Apprentice or Express Technician – Redwood City, CA – Swickard Auto Group.

The Express Technician is the backbone of our quick service department, efficiently performing routine maintenance and repairs on vehicles. You'll play a vital role in keeping customers happy by providing fast, accurate, and high-quality service.

• Veterans encouraged to apply.
• Basic knowledge of working on cars with some certification or training.
• Career advancement offered through Toyota certification and ASE licenses.
• Paid certification and career advancement track.
• Basic tools provided.

• Routine Maintenance and Inspections:
  • Perform multi-point inspections, identifying potential issues and preventative maintenance needs.
  • Change engine oil and filters according to manufacturer specifications.
  • Rotate and balance tires, checking air pressure and tread wear.
  • Top off or replace fluids (coolant, windshield washer fluid, etc.).
  • Perform other express services like battery checks, wiper blade replacements, and air filter changes.
  • Document all completed services and identified issues on repair orders.
• Customer Service:
  • Interact with customers in a friendly and professional manner.
  • Explain service recommendations clearly and concisely, obtaining customer authorization before proceeding.
  • Provide estimated wait times and keep customers informed of service progress.
  • Address customer concerns promptly and professionally.
• Technical Skills and Safety:
  • Possess a strong understanding of basic automotive maintenance procedures.
  • Work efficiently and accurately, adhering to manufacturer specifications and safety protocols.
  • Use a variety of diagnostic tools and equipment effectively.
  • Maintain a clean and organized work area.
• Additional Responsibilities:
  • May assist with preparing vehicles for service (removing floor mats, placing protective covers, etc.).
  • May stock and maintain service supplies.
  • Contribute to a positive and efficient work environment within the service department.

• High level of Hospitality Quotient – kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• High school diploma or equivalent.
• 6 months to 1 year of experience in automotive repair or a related field.
• Valid driver's license with a clean driving record. ASE certifications a plus.
• Strong understanding of basic automotive systems and maintenance procedures.
• Ability to follow manufacturer service specifications and safety guidelines.
• Excellent mechanical aptitude and ability to learn new skills quickly.
• Manual dexterity and ability to lift, bend, reach, and perform physical tasks.
• Good communication and interpersonal skills to interact effectively with customers.
• Ability to work independently and as part of a team in a fast‑paced environment.

• Stand, walk, and sit for extended periods.
• Lifts and carries heavy objects.
• Works in a noisy and sometimes dirty environment.
• Uses hand tools and power tools.
• Good eyesight and hearing.
• Works in a physically demanding environment.

• Career Path – learn and grow into different roles and take on new leadership responsibilities.
• Open Service Appointment Schedule – customers schedule service appointments at convenient times, creating a bustling shop and higher income potential for the team.
• Progressive pay plans: pay increases with tenure and certification completion.
• Paid manufacturer training – we cover costs for new certifications and advance your career with premier manufacturers.
• Mentorship – new technicians paired with an experienced team member.
• Positive Culture – supportive and collaborative team.
• Growth Opportunities – opportunities for continued personal and professional growth.
• Competitive Compensation – competitive salary and comprehensive benefits package.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Founded in 2014 by Jeff Swickard in Wilsonville, OR, Swickard Auto Group is a hospitality company that sells cars, parts, and service. We are a team where everyone plays a role in our success. Our culture aims to be our customers’ favorite place to purchase, lease, or service their vehicle and to be your favorite place to work. We specialize in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.

Consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car‑buying experience and it starts with hospitality.