Operations Associate - Supply

Operations Associate - Supply – Snorkel AI

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI  AI landscape has changed dramatically from 2015, when Snorkel began as a research project in the Stanford AI Lab, to today’s generative AI breakthroughs. The data you use to build AI is the key to differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI faster than ever before.

Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

Join our Supply Operations team as an Associate where you’ll be at the intersection of supply planning, quality management, and operational excellence. Wearing many hats, you will work across multiple high‑impact projects, supporting project teams to match the right talent with the right work at the right time. This role is perfect for analytically‑minded problem solvers who want to see immediate impact while applying program‑management skills to drive cross‑functional alignment and results.

• Optimize resource allocation: analyze project utilization data to identify bottlenecks in our supply funnel and recommend improvements that increase throughput without sacrificing quality.
• Drive quality initiatives: support the management of Expert Contributor quality programs by tracking performance metrics, running calibration webinars, and ensuring SLA adherence across projects.
• Build cross‑skilling programs: help design and implement skill assessment frameworks and cross‑training initiatives that expand our talent pool’s capabilities and flexibility.
• Analyze and improve throughput: dive into operational data to debug utilization issues, identify trends, and propose solutions that help us deliver faster and more efficiently.
• Support programs: contribute to the design and rollout of various programs that align individual‑contributor success with project goals.
• Enable data‑driven decisions: create dashboards, reports, and analyses that give leadership real‑time visibility into key metrics like utilization rates, quality scores, and SLA performance.

• 1-3 years of experience
• Bachelor’s degree or equivalent practical experience
• Excited to build and scale initiatives from 0 to 1
• Excellent organizational skills with the ability to manage multiple high‑priority projects concurrently
• Strong communication skills and ability to collaborate effectively across teams
• Technical proficiency with SQL and/or Python for complex data analysis and insight generation
• Strong Excel/Google Sheets skills for financial and operational modeling

• Technical background, preferably STEM degree
• Familiarity with project management tools and ticketing systems
• Experience in high‑growth startup and/or tech environments

Depending on your work location, the target annual salary for this position can range as detailed below. Snorkel also includes benefits (medical, dental, vision, 401(k)). The salary range for this position based on tier 1 locations such as San Francisco Bay Area, New York, Seattle is $95,000‑$120,000. All offers include equity compensation in the form of employee stock options.

Joining Snorkel AI means becoming part of a company with market‑proven solutions, robust funding, and rapid scaling—offering a unique combination of stability and the excitement of high growth. You’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’ll be fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed…