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Customer Success Manager — Drive Adoption & Retention
Job in
Redwood City, San Mateo County, California, 94061, USA
Listed on 2026-01-01
Listing for:
Box
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A leading cloud content management company is seeking a Customer Success Manager to enhance customer satisfaction and retention. You will manage post-sales activities, develop success plans, and advocate for customers' needs. Ideal candidates have 2+ years in account management and SaaS experience, alongside strong communication skills. This role requires proactive engagement with SMB clients and collaboration with internal teams. Join a dynamic environment where your contributions will make a significant impact.
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