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Empathetic CX Specialist Healthcare Support

Job in Redwood City, San Mateo County, California, 94061, USA
Listing for: Solace
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Empathetic CX Specialist for Healthcare Support

Solace in Redwood City, CA is seeking a Customer Experience Representative to support patients and advocates via phone, email, and chat. You will help ensure people get the care they deserve on their healthcare journey and assist with appointment confirmations and troubleshooting.

You will gather feedback, contribute to improving the customer experience and platform, and develop strong client relationships. Applicants must be based in the United States.

We are looking to fill the Empathetic CX Specialist for Healthcare Support position at Solace in Redwood City, CA, United States.

We would love to welcome a new Empathetic CX Specialist for Healthcare Support to our team in Redwood City, CA, United States.

For the Empathetic CX Specialist for Healthcare Support position at Solace, we are reviewing applications now.

Step into the Empathetic CX Specialist for Healthcare Support role at Solace in Redwood City, CA, United States and grow with us.

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