Heat Pump Sales Engineer

Electric Air is a tech-enabled HVAC contractor based in Redwood City, CA. We specialize in converting homes from gas furnaces to modern, efficient heat pumps - and delivering an exceptional customer experience along the way. Backed by leading investors like Y Combinator and Leap Forward Ventures, we’re building a next-generation home electrification company that’s fast, intelligent, and customer-obsessed.

As a Heat Pump Sales Engineer, you'll guide homeowners to select the right heat pump systems tailored to their unique needs, prioritizing customer satisfaction over sales targets.

You’ll develop a strong foundation in heat pump technology, ductwork, and general construction, while consistently delivering exceptional service across phone, email, and in-home consultations. You’ll also gain hands‑on, practical experience by working closely with our installation teams on real-world projects. This role is a unique blend of technical expertise and customer‑centric service, ensuring every customer enjoys a seamless, informed, and high‑quality experience from start to finish.

• Build and manage a project pipeline for residential heat pump installations.
• Lead the full sales cycle: client outreach, needs assessment, proposal development, closing deals, and providing after‑sales follow‑up to ensure customer satisfaction.
• Conduct detailed system assessments, estimating appropriate equipment based on heating and cooling loads, electrical panel compatibility, spatial constraints, and installation finishes.
• Prepare and present accurate, high‑quality proposals, addressing custom requirements and complex scenarios.
• Support strategic initiatives such as market analysis, policy advocacy, and go‑to‑market planning focused on heat pump and home energy technologies.

• 3-5 years of experience in sales and/or engineering roles.
• Proven experience in sales, business development, or technical advisory roles within the HVAC, building services, or solar and battery energy sectors.
• Eagerness to understand heat pump systems and their application.
• Strong skills in customer relationship management.
• Excellent analytical skills for evaluating potential options for homeowners.
• Outstanding communication skills, capable of effectively articulating technical concepts to a varied audience.
• Proficiency in English, both written and spoken.
• Willingness to travel as required to meet business objectives.
• Commitment to fostering a positive work environment aligned with our core values and mission.

• Competitive salary with performance‑based incentives.
• A comprehensive benefits package includes health, dental, and vision insurance.
• Professional development opportunities through workshops, courses, and conferences.
• Participation in a dynamic and supportive team committed to positively impacting the environment and communities we serve.