Housing Specialist

Job Details Job Location:
Navigation Center - Redwood City, CA Position Type:
Full Time Salary Range: $25.50 - $32.50 Hourly Job Shift:
Day Description

ABOUT LIFEMOVES

Life Moves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs , Life Moves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.

POSITION PURPOSE

Life Moves | Navigation Center provides interim supportive housing in Redwood City to 220 individuals and 20 couples. During their stay, clients participate in holistic services tailored to each household’s unique needs and goals. Clients receive support to build self-sufficiency and return to housing stability. The team supports clients with employment, housing, benefits, dental, physical and behavioral health through case management, workshops, and connection to specialized resources.

The Navigation Center Housing Specialist plays a key role in supporting people moving toward safe, stable housing and greater self-sufficiency. This position provide case management services, life skills support, and resource connections. They work in partnership with clients to set goals, celebrate progress, and overcome challenges. Using a trauma-informed and strengths-based approach, this position builds trust and respect, making sure clients feel heard, valued, and supported throughout their journey.

Key responsibilities include supporting clients by connecting them to services, building support networks, facilitating groups and activities, advocating for equitable access, and providing crisis intervention when needed. Beyond working directly with clients, this role may help to improve the overall program by sharing ideas, identifying service gaps, and helping strengthen community relationships. This role maintains clear documentation, contributes to program planning and reporting, and models professional, ethical behavior and works closely with their teammates to provide high-quality, coordinated care.

Through their efforts, staff empower clients to grow their strengths, reach their goals, and build a better future.

The Navigation Center Specialist reports to the Program Director and receives support from the Education and Specialized Services Team. This role supports clients and Case Managers by offering expert guidance on benefits, employment, and housing resources. The Specialist may work 1:1 with clients to check eligibility for programs and train Case Managers to stay current on new opportunities. They also monitor policy changes to make sure clients and staff get the most up-to-date information and resources.

Specialists are experts in their field and ensure clients and staff are well prepared on the complexities of benefits, employment, and housing. Additionally this role supports daily program operations and helps keep the site safe and welcoming for everyone and works closely with clients and staff to build a positive community. They help monitor the environment, respond to client needs, and ensure that all program rules are followed with fairness and respect.

Finally, this role supports service delivery by helping with client check-ins, group activities, and site coordination.

ESSENTIAL JOB RESPONSIBILITIES

Client Support and Case Management

• Develop, implement, and revise individual case plans with housing/employment/benefit/health and well being tasks based on client strengths and goals.
• Support clients with tasks including but not limited to housing searches, employment preparation, benefits access, life skills development, build resumes, cover letters, and navigate employment and housing resources.
• Support clients with enrollment into benefit programs including but not limited to General Assistance, Cal Fresh, and Cash Assistance Program for Immigrants.
• Coordinate with health care access to understand and support client physical and…