Senior Software Engineer; Voice

Senior Software Engineer (Voice)

Hybrid – Redwood City, CA (Tue–Thu in-office)
$220k-$270k base + competitive equity + benefits

If building AI that actually runs communities sounds like your kind of challenge, keep reading.

We’ve been retained by a founder‑led AI startup that’s redefining how community associations interact with residents. They’re fast‑growing, ambitious, and reshaping an entire industry. Think blank canvas, cutting‑edge conversational AI, and a platform already managing millions of doors across the U.S.

This is a high‑impact hire where your work directly shapes the product, the stack, and the future of the company. You’ll be building production‑grade voice AI systems, LLM‑powered conversation flows, and integrations that bring AI agents to life for thousands of associations and residents.

• Architect, build, and deploy production‑grade conversational AI systems across voice, SMS, and web chat.
• Develop and optimize NLP pipelines for intent classification and entity extraction.
• Integrate AI systems with telephony platforms and conversational frameworks.
• Build and optimize LLM‑powered conversation flows using advanced prompt engineering.
• Establish monitoring, logging, and analytics to track conversation quality and system performance.
• Collaborate with founders and product leaders to define technical strategy and influence roadmap decisions.

• 5+ years experience in software engineering with production ML or conversational AI systems.
• Expertise in Python, Tensor Flow, PyTorch, Dialogflow, Amazon Lex, Rasa, Botpress, or similar frameworks.
• Experience with telephony integration, cloud platforms, and back‑end/front‑end development.
• Comfortable explaining complex ideas to technical and non‑technical audiences.
• Energetic, communicative, and thrives in fast‑moving startup environments.
• Bonus: experience with LLMs, advanced prompt engineering or large‑scale AI systems.

You won’t be inheriting a legacy codebase, you’ll be shaping the core of a platform that automates and optimizes entire community operations. Backed by unicorn‑level investors ($1.25bn valuation), your work will have immediate, real‑world impact: AI agents running autonomously 24/7, improving service quality, reducing labor costs, and scaling operations faster than ever before.

If you’re ready to build AI that runs entire communities and want to take a front‑row seat in defining the future of community management, apply now!