Software Engineer III, Content Storage Gateway

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations.

With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOUThe Content Storage Gateway team manages numerous key components of the Box Content Cloud, including the primary services that enable customers to upload and download their content. Every day we solve problems of both scale and performance — our pipeline handles billions of requests and hundreds of terabytes of data daily for millions of users — not only as Box continues to grow, but to support products like Box AI and intelligent content workflows.

As a critical piece of infrastructure that literally all content at Box passes through, we deal in best practices for reliability as a matter of course. We're also investing in how AI can accelerate our own engineering — from AI-assisted development workflows to intelligent observability — and we want engineers who are excited to push those boundaries alongside the product work.

But, we've only scratched the surface of what's possible. That's where you come in! As we embark on the mission to deliver best-in-class performance and reliability for our customers, both internal and external, we're looking for a Software Engineer III to join us and make a real impact. You'll have the opportunity to work with a small team of talented, collaborative, and fun engineers solving some of the toughest challenges  work you do will have an immediate impact on the productivity of some of the most important enterprises of our time.

WHAT YOU'LL DODesign and implement new components of our platform, contributing to technical proposals and design decisions.

Optimize upload and download pipelines that handle billions of requests and hundreds of terabytes of data daily across a global infrastructure.

Design and implement scalable services with a focus on reliability, observability, operability, and efficiency.

Use data — metrics, logs, query analysis — to identify bottlenecks, validate changes, and inform technical decisions.

Contribute to feature roadmap discussions and bring ideas for improving our platform.

Participate in on-call rotation and drive improvements to incident response and system resilience.

Support teammates through code reviews, knowledge sharing, and collaboration on shared initiatives.

Actively participate in strengthening engineering processes and culture within the team through a commitment to learning and continuous improvement.

WHO YOU AREWe are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
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