Senior Group Billing Administrator

Position: Senior Group Benefits Billing Administrator
Manage premium payments and reconciliations for Co-operators Group Benefits as a Senior Premium Administrator in a hybrid, English-language role.
Based in the Billing Service Centre, you will support financial stability through accurate payment collection, recording, and reconciliation. You will answer billing inquiries, resolve discrepancies, and collaborate with internal financial teams. The role also supports ASO, HSA, and PSA administration, commission configuration, and payment processing.

Key Responsibilities:

Coordinate premium collection, receipts, reconciliations, and overdue payment follow-up
Respond to billing inquiries and prepare forfeiture and balance reports
Authorize invoices and refunds within established financial limits
Investigate discrepancies and prepare accounting entries for Finance
Prepare accurate year-end OSFI statements and meet deadlines
Requirements:
Two years of related work experience
Group benefits experience preferred
Post-secondary education; industry-related education is an asset
CEBS designation completed or in progress
Strong communication, critical thinking, and problem-solving skills
Apply premium administration, reconciliation, reporting, and client support expertise within Co-operators Group Benefits and Billing Service Centre operations.