Senior Group Billing Administrator

Manage premium payments and reconciliations for Co-operators Group Benefits as a Senior Premium Administrator in a hybrid, English-language role.

Based in the Billing Service Centre, you will support financial stability through accurate payment collection, recording, and reconciliation. You will answer billing inquiries, resolve discrepancies, and collaborate with internal financial teams. The role also supports ASO, HSA, and PSA administration, commission configuration, and payment processing.

• Coordinate premium collection, receipts, reconciliations, and overdue payment follow-up
• Respond to billing inquiries and prepare forfeiture and balance reports
• Authorize invoices and refunds within established financial limits
• Investigate discrepancies and prepare accounting entries for Finance
• Prepare accurate year-end OSFI statements and meet deadlines

• Two years of related work experience
• Group benefits experience preferred
• Post-secondary education; industry-related education is an asset
• CEBS designation completed or in progress
• Strong communication, critical thinking, and problem-solving skills

Apply premium administration, reconciliation, reporting, and client support expertise within Co-operators Group Benefits and Billing Service Centre operations.