Human Resources Intern Co-operators

This is a hybrid role with two days in office.

How you will create impact
Program Administration & Coordination

Manage program invoices, payments, and participant chargebacks; review on a monthly basis and resolve any payment issues in a timely manner.

Coordinate catering for core leadership programs delivered across various cities, ensuring all orders are placed at least one month in advance.

Prepare and distribute participant lists to vendors and coordinate all documentation required for vendor setup and payment.

Serve as the location point of contact for in‑person learning programs.

Manage room bookings for learning events and sessions.

Learning Management System (LMS) support (training will be provided).

Process learning completions within the LMS to ensure accurate learner records.

Generate and distribute LMS reports, including weekly roster reports.

Conduct quality assurance reviews on LMS course listings and program content to ensure accuracy and consistency.

Evaluation & Reporting

Develop and distribute post‑program learning evaluations to capture learner feedback, program satisfaction, and areas for improvement.

Collect evaluation data after each session and share with the program owner, facilitator, and senior manager of talent development.

Reconcile basic budget trackers, such as planned vs. actual spending at a program level.

Communications & Digital Support

Draft and distribute standard communications to learning participants (e.g., post‑learning feedback emails, program reminders).

Support the development of internal employee newsletters and other team communications.

Maintain and update SharePoint pages, including supporting site redesign and enhancement projects.

Service & Process Improvement

Triage and route incoming requests through the team inbox and Service Now, ensuring timely follow‑up.

Create and maintain process documentation, guides, and checklists to support consistent team operations.

To join our team

You are currently enrolled in post‑secondary education in an Human Resources, Education or Business‑related field.

Strong analytic and critical thinking skills, with attention to detail.

Excellent communication (written and verbal) and collaboration skills.

Interest in the insurance industry and a desire to learn.

Previous experience, an asset.

How you will succeed

You influence change and are committed to continuous improvement, in order to exceed client expectations.

You leverage critical thinking skills to identify problems and proactively propose solutions.

Your strong communication skills allow you to clearly convey messages.

You’re an effective team player who shares knowledge to support your peers.

What you need to know
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.

A holistic approach to your well‑being, with physical and mental health programs and a supportive workplace culture.

Salary information
Expected hourly range $22/h – $28/h

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