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Service Writer

Job in Regina, Saskatchewan, S4M, Canada
Listing for: Sunbelt Rentals, Inc.
Full Time position
Listed on 2026-09-26
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Clerical
Job Description & How to Apply Below
Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff.

Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Join our team as a Service Writer!  In this role, you'll support daily service operations by managing work orders, processing warranty claims, coordinating parts, and providing excellent customer service.

Key Responsibilities

Open, update, and close work orders accurately

Process and track warranty claims

Order, receive, and distribute parts

Maintain inventory accuracy through cycle counts

Enter and manage service calls

Coordinate with technicians and support field service scheduling

Process service invoices and maintain equipment records

Prepare damage reports and related documentation

Respond to customer inquiries and resolve issues

Communicate service updates, bulletins, and customer concerns

Qualifications
Required

High school diploma or equivalent

Strong administrative and organizational skills

Excellent communication and customer service skills

Proficient with computers and data entry

Preferred

Service Writer, Service Coordinator, or related experience

Experience with work orders, warranty claims, or parts inventory

Equipment rental, construction, automotive, or heavy equipment industry experience

Physical Requirements

Ability to lift up to 25 lbs.

Ability to sit, stand, bend, and walk throughout the day

Occasional exposure to outdoor or shop environments

.

Base Pay Range

- Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit  for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

Health, Dental, Vision, Life Insurance

Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days

Leading wages

Tuition Reimbursement

RRSP Matching

Tool and Boot Allowance

Career development and advancement

Employee Assistance Program

Sunbelt Rentals supports service members. Veterans encouraged to apply.
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