Empathetic Call Centre Representative

Become an Inbound Call Centre Representative at Directors' Choice in Regina, SK, and provide vital support to callers in need. In this in-office position, you will handle Funeral Home account calls with empathy and thoroughness.

As a member of a growing team, your role involves managing calls with professionalism and ease. You’ll gather critical information from clients and ensure it is communicated effectively, showcasing your attention to detail. Join a compassionate work environment focused on client satisfaction.

Key Responsibilities:

• Professionally handle a high volume of incoming calls

• Accurately gather and convey vital information

• Meticulously enter data into the system

Requirements:

• Welcoming voice with a professional tone

• Strong command of the English language

• Proficiency in a Windows-based environment

• Ability to type a minimum of 35 words per minute

• Must have High School Diploma or GED and be 18+ years

Deliver compassionate client support and accurate information as part of Directors' Choice's team in Regina.
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