Job Description & How to Apply Below
Embark on a rewarding career as a Service Coordinator at Vipond in Regina. Ensure timely service delivery by managing technician schedules and enhancing customer interactions.
Vipond, powered by API Group, is looking for a Service Coordinator to maintain operational excellence in life safety services. This full-time position involves organizing schedules for technicians, managing customer relations, and ensuring accurate service records. Candidates should possess at least two years of coordination experience, preferably in the fire safety sector, to excel in this dynamic role.
Key Responsibilities:
• Organize and dispatch technicians for service requests
• Collaborate with customers on appointments and service updates
• Keep accurate records of service activities and schedules
• Provide necessary job details to service technicians
• Manage client inquiries and complaints efficiently
Requirements:
• At least 2 years in administrative or coordination roles
• High school diploma or equivalent required
• Previous experience in fire safety is a plus
• Excellent customer service and organizational skills
• Proficiency with Microsoft Office and relevant software tools
Contribute to Vipond's dedication to fire safety and customer service excellence in Regina.
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