Applied as Customer Service Expert

Position: Join Applied as Customer Service Expert
Embark on a rewarding career with Applied Industrial Technologies in Regina as a Customer Service Representative, focusing on providing exceptional support to customers and ensuring smooth operations.

Your role is crucial in addressing inquiries quickly to minimize customer downtime.

In this position, you will be at the forefront of inside sales and customer engagement, maintaining up-to-date knowledge of our service offerings. You’ll manage direct responses to customer inquiries both on-site and through electronic communication, ensuring satisfaction and building strong relationships.

Key Responsibilities:

• Engage in various inside sales activities daily

• Provide expert customer inquiry responses promptly

• Demonstrate product benefits to new and existing clients

• Support the outside sales team and process orders accurately

• Foster ongoing customer relationships through effective engagement

Requirements:

• A minimum of 2 years experience in industrial sales

• Self-motivated individual with a positive attitude

• Strong attention to detail and professionalism

• Familiarity with Microsoft Office and SAP is beneficial

• Proven analytical and communication skills

Thriving in customer service and sales at Applied means helping drive superior performance every day.
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