Job Description & How to Apply Below
Leon’s Furniture, a Canadian favorite for over 110 years, is expanding its customer service team. As a Customer Care Associate, you will handle customer accounts, assist with inquiries, and drive after-sales excellence. Your unique skill set and collaborative spirit will elevate customer interactions and satisfaction.
Key Responsibilities:
• Finalize daily reports and update customer accounts
• Reply quickly to customer questions and needs
• Aid customers with their after-sales service requests
• Collaborate with team members for seamless support
• Uphold a positive environment for service delivery
Requirements:
• Strong oral and written communication capabilities
• Fun and confident personality that resonates with customers
• Proven problem-solving and analytical skills
• Excellent organizational and teamwork skills
• Willingness to work some evenings and weekends
Empower customer care and contribute to Leon’s legacy of service excellence in every interaction.
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