Job Description & How to Apply Below
Join the Dilawri Group as a BDC Coordinator, providing exceptional service across Saskatchewan dealerships. Focus on appointment coordination and enhancing customer follow-up.
This position entails managing multiple dealerships, ensuring timely contacts and effective service opportunities. You will be making over 70 service calls per day, assisting customers and following up on their needs. The perfect fit will possess a clear communication style, strong customer service focus, and the ability to accurately process information in various software platforms.
Key Responsibilities:
• Coordinate service appointments efficiently
• Make over 70 outbound service calls daily
• Assist customers with their service inquiries
• Follow up on customer requests thoroughly
• Enter and manage customer data accurately
Requirements:
• Excellent customer service orientation
• Clear and pleasant voice for phone communication
• Detail-oriented with data entry tasks
• Ability to learn new software applications
• Experience with customer follow-up processes
Bring your dedication to customer care and operational excellence to the Dilawri Group as a BDC Coordinator.
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