Customer Support Receptionist Bilingual

Enhance customer experiences at our Regina Customer Support Center as a Bilingual Receptionist. Use your strong interpersonal skills and fluency in French and English to connect effectively with customers.

This role is perfect for a detail-oriented individual skilled in managing records and delivering exceptional service. You will interact with customers, providing solutions to their inquiries and maintaining a clean and organized reception area for a positive first impression.

Key Responsibilities:

• Answer and route customer calls and inquiries seamlessly

• Address customer complaints courteously and professionally

• Keep accurate records of customer interactions

• Handle inbound/outbound mail confidentially

• Maintain an inviting reception area

Requirements:

• Excellent organizational skills for task management

• Working knowledge of Microsoft Office suite

• Strong written and verbal communication abilities

• Experience with multi-line switchboards is preferred

• High school diploma or GED with 2-4 years call center experience

Leverage your bilingual skills and organizational strengths to excel in customer support at our Regina center.
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