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Job Description & How to Apply Below
Become a Ticket Operations Coordinator with REAL, focusing on operational excellence and guest interactions during events. This role is ideal for those skilled in ticket sales and customer support.
As a Ticket Operations Coordinator, you will play a vital role in enhancing guest experiences and ensuring event safety. Your responsibilities will encompass managing ticket sales, maintaining Box Office areas, and providing exceptional service. Collaborate with security and vendors to ensure seamless operations.
Key Responsibilities:
• Manage technology-driven ticket purchasing processes
• Validate entry tickets for guests upon arrival
• Deliver outstanding service during events
• Keep Box Office areas clean and well-organized
• Report any safety incidents and follow protocols
Requirements:
• High school diploma or GED required
• 2+ years in ticket operations or customer service
• Proficiency with ticketing software systems
• Experience with cash handling preferred
• Bilingual skills are a plus
Utilize your operational and customer service skills to support unforgettable guest experiences at REAL.
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