BDC Appointment Coordinator - Saskatchewan Region SK

Position Overview

We are looking for a BDCAppointment Coordinator to join our team at Dilawri Group of Companies
- Regina. The successful candidate is someone who is passionate about the automotive industry and eagerto contribute to our growing team.

• Responsible for appointment coordination for multiple dealerships,ensuring timely customer contact, service prospecting and assisting incoming service customers.
• Identify and qualify customer opportunities for growth and improvement in the area of service and customer care.
• This role provides multiple levels of customer follow-up through several call types and software applications.
• 75+ Service calls minimum is required per day.

• Excel at customer service and enjoy contacting and assisting customer son the telephone.
• Clear and pleasant voice quality is required for telephone communication.
• Attention to detail to ensure all customer requests and information is correctly entered.
• Ability to learn multiple software applications.
• Focus on exceptional customer service.
• Previous service experience is considered an asset.

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Employee wellness & assistance programs
• Employee social events

Build your career with ateam thatis driven by excellence,integrityandinnovation.

Dilawri Group of Companies
- Saskatchewan Region