Customer Support Expert at Access

Become a vital part of Access Communications as a Customer Support expert in Regina. Assist customers in resolving queries and implementing sales strategies for success.

In this full-time role, you will join a well-respected team dedicated to providing exceptional service. Access Communications, a leader in its industry, values professionals that can handle customer inquiries for TV, Internet, and security services while showcasing strong sales capabilities. Your skills in empathy and organization will be essential for this position.

Key Responsibilities:

• Address customer questions and provide timely assistance

• Troubleshoot and resolve customer account issues

• Organize work orders and document service calls

• Enhance customer loyalty through adept sales support

• Keep accurate notes on customer accounts for reference

Requirements:

• 1-2 years of related customer service experience

• Grade 12 education or equivalent

• Excellent communication and problem-solving skills

• Adaptability to new technology and procedures

• Satisfactory Clear Criminal Record Check required

Leverage your service orientation to help customers at Access Communications in Regina.
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