Customer-Focused Front End Supervisor

Coney Island is hiring a Front End Supervisor focused on delivering exceptional customer service. Bring your energy and leadership to manage the front end operations effectively.

We are looking for an enthusiastic Front End Supervisor to oversee a team of 2-4 individuals. This role requires effective training of staff, ensuring all sanitation and safety procedures are followed. You will also handle customer complaints and ensure an enjoyable experience at our facility.

Key Responsibilities:

• Supervise daily activities and coordinate staff efforts

• Train team members in critical job functions and policies

• Address and resolve customer complaints promptly

• Conduct quality assurance checks on services and products

• Ensure accuracy in daily cash-out duties

Requirements:

• Experience supervising staff in a customer service setting

• Ability to thrive in high-pressure scenarios

• Strong attention to detail is essential

• Previous experience in customer service roles

• Physically able to meet job demands

Take on a leadership role at Coney Island by fostering a customer-centric culture and maintaining high service standards.
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